Manufactured according to customer specifications
Our exhaust systems are manufactured according to customer wishes and specifications. They are not stock items (stock items are marked accordingly and cannot be adapted, changed or configured), but are manufactured individually according to customer wishes within the production possibilities.
The following applies: according to Section 312d Paragraph 1 No. 1 of the German Civil Code, there is no right of withdrawal for distance selling contracts for the delivery of goods that are manufactured according to customer specifications. Please also read further information on the right of withdrawal and the general terms and conditions. However, since exhaust systems are handmade, delivery delays can occur for certain systems. However, silencers, manifolds and exhaust systems are not mass-produced goods, but are lovingly hand-welded, polished, manufactured and refined by experts according to your wishes and specifications. We endeavour to keep delivery times as short as possible.
All important information can be found on the left under the additional customer information.
Duties and Taxes
SPEED PRODUCTS accepts no liability for duties or taxes incurred when importing our products. It is the user's responsibility to inform themselves about the costs incurred and the applicable national laws.
If customs borders need to be crossed during transport, the seller assumes all formalities related to export, including documentation and inspections. However, the buyer is responsible for import into the destination country and any possible transit through other countries.
Please note that your item may be checked by customs. This may lead to delivery delays and additional costs such as customs duties or import taxes. Unfortunately, SPEED PRODUCTS has no influence on customs clearance, as according to customs regulations, the importer (in this case, you as the buyer) is responsible for these fees.
Transport
Upon handover to the transport company, the risk passes to the customer. This also applies if partial deliveries are made or Speed Products GmbH has undertaken additional services, e.g., transport costs or delivery.
By handing over to the transport company, Speed Products GmbH is released from its performance obligations. The transport of goods is carried out at the customer's risk and expense. The transport company is selected by Speed Products GmbH without liability for choosing the cheapest and fastest shipping method.
If the customer delays acceptance, Speed Products GmbH is entitled to claim the resulting damages, although the customer may provide proof of lesser damage.
Speed Products GmbH will only take out transport insurance upon special written instruction and at the customer's expense.
Transport Damage
Damage must be documented and reported to the seller and carrier within 5 working days:
Take photos of the damaged package and contents.
Keep the packaging material.
Report damage:
Notify the dealer and seller within 5 working days (in writing via email, contact form, etc.).
If possible, note the damage with the delivery driver upon receipt.
